Master Technical Resource Library
The definitive repository for field diagnostics. Aggregating 20 years of repair data across Cinema, Simulation, and Large Venue platforms. Search error codes, LED patterns, and logic failures below.
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Safety Notice: High Voltages (30kV+) present in Xenon Igniters. Only certified personnel should open chassis.
Platform Index
Barco
Christie
Panasonic
Sony
Epson
NEC
Residential
Commercial
Lifestyle
Barco Series 2 (DP2K / DP4K)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| 5647 | Series 2 | SMPS Critical Voltage Fail. Power supply rails out of tolerance on boot. | Isolate Backplane. Replace SMPS capacitors. Check Card Cage for short circuits. | Repair SMPS |
| 7669 | Series 2 | ICP Communication Lost. No heartbeat from Integrated Cinema Processor. | Reseat ICP. Inspect LVDS ribbon cables. Reflow ICP BGA chipset. | Book ICP Fix |
| 12550 | Series 2 | Tamper / Marriage Broken. Security perimeter breach detected. | Check Dallas Battery (>2.8V). Re-arm security via Communicator. | Order Battery |
| 4301 | DP2K/4K | Lamp Strike Fail. Xenon igniter timeout. Ticking sound audible. | Replace HV Lead. Inspect Lamp Tail Magnet. Replace Striker Module. | HV Repair |
| 6200 | Series 2 | DMD Overheat. Critical thermal limit on Light Engine. | Check Liquid Cooling pump RPM. Flush coolant loop. Inspect Peltier (TEC) driver. | Cooling Svc |
| Fan 2300 | DP2K | Light Engine Fan Stall. Specific fan RPM deviation. | Clean fan connector. Replace fan unit. Check Fan Controller Board. | Buy Fan |
| Image | Series 2 | Green/Pink Cast. Signal path corruption. | Reseat Link Cables. Replace ICP Board. Check Input Board (HD-SDI) seating. | Diagnose |
| Color | DP4K | Convergence Drift. RGB alignment separation >1 pixel. | Perform mechanical 6-axis realignment of Light Engine prism block. | Align Optic |
| System | Series 2 | Downgrader Error. Firmware mismatch between boards. | Perform full "Package Update" via USB. Force update failing component. | Firmware |
| Lens | All | Motor Stall. Zoom/Focus mechanism jam. | Inspect lens gears for debris. Replace Lens Motor Driver. | Repair Motor |
Barco Pulse (UDX / UDM)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| 7980 | UDX-4K | Cooling Pump Fail. Liquid loop flow restriction. | Immediate shutdown. Drain/Flush loop. Replace Pump. Vacuum refill. | Replace Pump |
| 1004 | UDM | Liquid Level Low. Reservoir sensor triggered. | Inspect for leaks at quick-couplers. Top up with Barco-spec coolant. | Buy Coolant |
| Laser | UDX | Bank Driver Error. Specific laser bank offline. | Reseat Laser Driver Board. Replace failing Laser Bank Module. | Repair Bank |
| Image | F-Series | Phosphor Wheel Whine. Bearing fatigue at 7200rpm. | Replace Phosphor Wheel assembly. Recalibrate P7 colour space. | New Wheel |
| Warp | Pulse | Geometry Map Corrupt. PMP board logic error. | Factory Reset Pulse Main Processor. Reload Warp file. | Reset PMP |
| Lens | UDX | Calibration Fail. Lens memory shift. | Check lens mount contacts. Replace Lens Motor encoder. | Fix Mount |
| Input | Pulse | HDMI Sync Loss. Signal dropout on 4K60 inputs. | Check fiber extenders. Update Input Board firmware (Retimer fix). | Test Board |
| Temp | All | Ambient Warning. Intake temp >35C. | Check external environment. Clean heavy-duty intake filters. | Buy Filters |
| Power | UDX | LPS Error. Laser Power Supply rail drop. | Replace LPS module. Check mains input voltage stability. | Check LPS |
| Comms | Pulse | Prospector Offline. Cannot connect via LAN. | Reset Network Settings via OSD. Replace Communication Board. | Comms Repair |
Barco F-Series (F70 / F90 / FS)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| NVG | FS400 | IR Bleed / Bloom. Night Vision image washed out. | Inspect/Replace internal IR Cut Filters. Calibrate IR LED intensity. | Calibrate |
| 1320 | F70/90 | Fan Error. Specific mag-lev fan fail. | Replace specific fan (Intake/Exhaust). Check tachometer signal wire. | Order Fan |
| Color | F-Series | Wheel Index Error. Color wheel sync lost. | Clean optical sensor. Replace Color Wheel motor. | Fix Wheel |
| Image | F90 | Flicker / Strobing. Light source instability. | Check Laser Driver PWM signal. Inspect dynamic iris for fluttering. | Laser Svc |
| DMD | F70 | Stuck Mirror. White/Black dot on screen. | Replace DMD Chip (0.9" / 0.67"). Clean optical block seal. | Replace DMD |
| Start | Pulse | Boot Loop. Watchdog timer reset. | Corrupt OS. Re-flash firmware via USB recovery procedure. | Recover OS |
| Geo | Sim | Smearing (Motion). SRP processing lag. | Check frame rate settings. Reflow FPGA on formatter board. | Reflow FPGA |
| Temp | F-Series | Overheat (Motion Rig). Airflow stall in high-G. | Install high-static pressure fans. Verify orientation sensors. | Upgrade Fan |
| Seal | F70 | Dust Ingress. Blotches on image. | Breached IP5X seal. Full clean room disassembly required. | Clean Room |
| LED | Pulse | Status Blinking Red. General hardware fault. | Read logs via RS232. Isolate Power vs Logic fault. | Diagnose |
Christie Solaria (CP22xx)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp | Solaria | Strike Fail (Ticking). Igniter arcing or fail. | Inspect HV Lead insulation. Replace Striker. Adjust Spark Gap. | Fix Igniter |
| Comms | CP22xx | System Comms Error. TPC disconnect. | Check internal ethernet cable to TPC. Hard reset Touch Panel. | Repair TPC |
| Safe | Solaria | Interlock Open. Safety loop broken. | Check Service Doors. Verify Extraction Flow Switch is closed. | Check Locks |
| PIB | Series 2 | Blue Screen / No Data. Projector Intelligence Board. | Reseat PIB. Check connection to IMB. Reflow PIB chipset. | Repair PIB |
| Temp | CP4230 | Liquid Cooling Fail. Thermal shutdown. | Check coolant level. Inspect pump impeller. Clear crystallized pipes. | Flush Loop |
| Ballast | Xenon | Lamp Dropout. Arc unstable. | Check Lamp Power Supply (LPS) DC output ripple. Replace Ballast. | Test LPS |
| Fan | Solaria | Extraction Fail. Exhaust sensor trigger. | Verify external extraction fan is running. Calibrate wind sensor. | Calibrate |
| Lens | ILS | ILS Motor Stall. Intelligent Lens System jam. | Clean worm gears. Replace ILS motor assembly. Calibrate limits. | Fix Motor |
| Card | Series 2 | Backplane Error. Board detection fail. | Clean Card Cage pins. Inspect backplane for thermal stress/burns. | Clean Pins |
| Power | Solaria | LVPS Fail. Low Voltage Supply dead. | Check fuses on LVPS. Replace unit if 5V/12V/24V rails missing. | Swap LVPS |
Christie CineLife+ (Series 4)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Laser | RGB Laser | LOS (Loss of Signal). Fiber link break. | Inspect internal fiber couplings. Clean optical transceivers. | Clean Optic |
| Cooling | CineLife | Chiller Fail. External chiller alarm. | Check chiller fluid/power. Verify hose quick-disconnects are seated. | Check Chiller |
| Board | Series 4 | Pill Board Error. Input processing fail. | Reseat Pill Board. Check PCIe connection to backplane. | Reseat Board |
| Color | RGB | Speckle / Banding. Despeckler failure. | Inspect vibrating despeckler element in light path. | Fix Speckle |
| Temp | CineLife | DMD Over-Temp. TEC controller fail. | Check Peltier elements on DMD block. Verify H-Bridge driver. | Check TEC |
| Power | Laser | Bank PSU Fail. Laser power module dead. | Identify failing bank (Red/Green/Blue). Replace specific PSU slice. | Replace PSU |
| Logic | Security | Marriage Tamper. Security breach. | Check security battery. Perform marriage reset via web UI. | Reset Tamper |
| Fan | Series 4 | Rad Fan Stall. Radiator cooling issue. | Replace specific radiator fan. Check PWM control signal. | Replace Fan |
| System | OS | Boot Hang. OS corruption. | Re-image from recovery partition. Replace SSD if faulty. | Re-image |
| Image | DLP | Vertical Line. Column driver fail. | Reseat flex cable to DMD. Replace Formatter Board. | Formatter |
Christie Boxer / M-Series
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp | M-Series | Lamp Driver Comm. Mercury ballast fail. | Reseat Lamp Driver. Check inter-board comms cable. | Check Driver |
| NFC | Boxer | Lamp NFC Read Fail. Chip detection error. | Clean NFC contacts. Manually enter lamp serial number. | Clean NFC |
| TruLife | Boxer | Electronics Fault. Card cage issue. | Remove/Clean/Reseat TruLife electronics cartridge. | Reseat Card |
| Coolant | Boxer | Gelation / Sludge. Mixed fluid types. | Major service. Complete loop strip-down, chemical flush, pump replace. | Flush Loop |
| Image | M-Series | Flicker (Arc). Lamp age / Ballast. | Run "LiteLOC" calibration. Check Ballast stability. | Calibrate |
| Filter | All | Air Filter NFC. Missing/Clogged filter. | Replace filter. Verify NFC tag reading for airflow cal. | New Filter |
| Power | Boxer | AC Input Loss. Phase loss (3-Phase). | Check mains input. Verify internal breaker/fuse status. | Check Mains |
| Warp | Twist | Twist Module Fail. Geometry card error. | Reseat Twist module. Reload warp grid. | Reload Warp |
| Lens | All | Boresight Stuck. Mount motor jammed. | Lubricate boresight mechanism. Replace stepper motors. | Lube Gears |
| System | M-Series | Keypad Lock. Interface locked. | Use physical remote "Proj" key to unlock. Check keypad ribbon. | Unlock |
Panasonic PT-RZ Series
| Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| TEMP (Red) | PT-RZ | Temp Warning. Filter clog or Pump fail. | Wash electrostatic filter. Check "Pump RPM" in service menu. | Clean Filter |
| LIGHT (Red) | Laser | Light Source Fail. Laser bank drop. | Check laser driver voltage. Inspect phosphor wheel rotation. | Laser Svc |
| Image | DLP | Color Wheel Noise. Bearing whine. | Replace Color Wheel. Calibrate index timing. | New Wheel |
| Image | Optics | Yellow/Blue Spot. Optical burn. | Replace burned phosphor segment or integrator rod entry. | Rebuild Optic |
| Lens | PT-RZ | Shift Jammed. Mechanical bind. | Inspect lens mount gears. Replace shift motor. | Fix Mount |
| Power | Mainboard | No Boot. Standby light only. | Check Main PSU voltages. Inspect A-Board (Main Logic). | Repair PCB |
| Fan | Cooling | Fan Lock. Obstruction/Fail. | Identify Fan ID via LED blink count. Replace fan. | Replace Fan |
| Iris | Dynamic | Dynamic Iris Error. Mechanism broken. | Rebuild iris gear train. Lubricate. | Fix Iris |
| Signal | Input | HDMI Drop. Connector damage. | Reflow HDMI port pins. Replace Input Board. | Solder HDMI |
| System | Maint | Filter Counter. "Clean Filter" msg. | Clean filter and reset counter in menu. Do not ignore. | Reset Count |
Panasonic PT-DZ / RZ21K
| Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp | PT-DZ | Lamp Won't Strike. Bulb age or ballast. | Check Lamp Hours. Inspect Ballast cooling fans. Swap lamps. | New Lamp |
| Image | 3-Chip | Convergence Off. RGB Misaligned. | Mechanical lens shift adjustment or prism alignment. | Align Prism |
| Power | RZ21K | Shut Down (1 min). Thermal protect. | Check internal fans. Verify liquid cooling level (if laser). | Check Fans |
| Temp | All | Intake Temp High. Environment issue. | Improve rack ventilation. Clean dense filters. | Clean Rack |
| Image | DLP | DMD Pixel Fail. Starfield effect. | Replace specific DMD (Red, Green, or Blue). | Replace DMD |
| Lens | Optics | Focus Drift. Thermal expansion. | Check "Active Focus Optimizer" settings. Secure lens lock. | Lock Focus |
| Shutter | Mech | Shutter Stuck. Solenoid fail. | Free mechanical shutter blade. Replace solenoid. | Fix Shutter |
| Color | 3-Chip | Color Uniformity. Shading issue. | Perform "Color Matching" or "Edge Blending" calibration. | Calibrate |
| Signal | SDI | SDI Jitter. Cable/Board issue. | Check BNC crimps. Test SDI Input Board. | Test SDI |
| System | Filter | Auto-Cleaning Filter. Mechanism jam. | Service the ACF (Auto Cleaning Filter) roller assembly. | Fix Roller |
Panasonic PT-MZ / VW
| Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Image | 3LCD | Yellow/Purple Blotches. Polarizer burn. | Replace burnt Blue/Green polarizers. Clean optical path. | Replace Pol |
| Image | 3LCD | Green Vertical Line. Panel/Ribbon fail. | Reseat LCD ribbon cable. Replace LCD Prism Block. | Check Flex |
| Iris | Mech | Iris Noise. Gear grinding. | Lubricate iris gears. Replace stepper motor. | Lube Gears |
| Filter | Maint | Filter Clog. Airflow restriction. | Wash filter. Reset counter. Critical for LCD panel life. | Clean Filter |
| Temp | Cooling | Temp Warning. Fan failure. | Identify fan zone. Replace blower fan. | New Fan |
| Lens | PT-VW | Zoom Stuck. Manual ring slip. | Repair lens barrel mechanics. | Fix Lens |
| Power | PSU | Dead / No LED. PSU failure. | Check internal fuse. Repair Main Power Supply board. | Repair PSU |
| Signal | Input | VGA/HDMI Color. Pin damage. | Repair input ports. Check source resolution. | Fix Port |
| Focus | Optics | Soft Image. Heat haze. | Check exhaust airflow isn't recirculating to lens. | Check Air |
| Maint | Lamp | Lamp Replace. Hour limit. | Replace lamp. Reset timer (Essential for voltage ramp). | Reset Timer |
Sony SRX-R320 / R515
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| LMT | Server | LMT Server Link. Media Block disconnect. | Check PCI connection between LMT and Head. Reseat boards. | Check Link |
| Lamp | UHP Array | Lamp Array Fail. Multi-lamp outage. | Replace UHP lamp cartridges. Reset individual lamp timers. | Swap Lamps |
| Optical | SXRD | Convergence Drift. 4K misalignment. | Perform zone-based convergence alignment via service software. | Align 4K |
| Image | Optics | Yellow Haze. Blue channel degradation. | Replace optical block components (Wire Grids). | Replace Grid |
| Lens | Mech | Lens Shift Jam. Heavy lens load. | Inspect motor gears. Balance lens mount tension. | Fix Shift |
| Cooling | SRX | Pump Error. Liquid cooling fail. | Check coolant levels. Inspect pump operation. | Check Pump |
| Power | PSU | PSU Redundancy. Single PSU fail. | Replace faulty Power Supply Unit (Hot swappable on some). | Swap PSU |
| Comms | UI | Touch Panel. Control UI freeze. | Reboot UI system. Check ethernet cabling. | Reboot UI |
| Secure | IMB | Marriage Tamper. Security breach. | Check Security Battery. Perform Marriage sequence. | Reset Tamper |
| SXRD | Panel | Panel Degradation. Contrast loss. | Replace SXRD Imaging Block. | New Block |
Sony VPL-GTZ (Laser)
| Symptom | Platform | Description / Diagnosis | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Laser | GTZ | Light Output Drop. Laser bank aging. | Check laser diode hours. Perform "Constant Brightness" cal. | Calibrate |
| Temp | Cooling | Warning / Shutdown. Filter restriction. | Clean complex intake filters. Check exhaust clearance. | Clean Filter |
| Iris | Optics | Iris Error. Auto-iris stuck. | Disable Iris in menu. Repair gear assembly. | Fix Iris |
| Image | SXRD | Blue/Yellow Corn. Uniformity issue. | Adjust shading correction maps. Check integrator rod. | Shading Cal |
| Fan | Cooling | Fan Noise. Bearing failure. | Replace specific fan (often rear exhaust). | New Fan |
| 3D | Signal | Sync Signal Lost. Emitter fail. | Check RJ45 3D Sync cable. Test signal generator. | Test Sync |
| SXRD | Panel | Panel Alignment. Thermal drift. | Allow 30min warm-up. Perform panel alignment. | Align Panel |
| Power | PSU | Protection Loop. Sensor trip. | Check thermal sensors. Inspect Mainboard for shorts. | Trace Fault |
| HDMI | Input | No Signal 4K. Cable bandwidth. | Verify HDMI 2.0 cables/extenders. Check Input settings (Enhanced). | Check Cable |
| Lens | Mech | Focus Shift. Thermal expansion. | Lock focus ring. Check mounting stability. | Secure Lens |
Sony VPL-FHZ (3LCD)
| Symptom | Platform | Description / Diagnosis | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Color | 3LCD | Purple/Yellow Blob. Polarizer burn. | Replace Blue/Green polarizer filters. Clean prisms. | Clean Optics |
| Filter | Maint | Clean Filter Msg. Auto-advance fail. | Inspect filter scroll mechanism. Replace filter cartridge. | New Filter |
| Laser | FHZ | Dim Image. Phosphor wheel degradation. | Inspect Phosphor Wheel. Check laser output settings. | Check Laser |
| Lens | Mech | Shift Creep. Mechanism loose. | Tighten lens mount friction. Check shift gears. | Tighten |
| Temp | Cooling | Fan Error. Cooling fail. | Replace intake fans. Clean air ducts. | Clean Ducts |
| Power | PSU | Dead Unit. PSU failure. | Repair Power Supply Board. Check fuses. | Repair PSU |
| Image | Optics | Dust Blobs. Unsealed engine. | Blow out LCD panels (carefully). Clean lens rear element. | Dust Off |
| Signal | HDBaseT | HDBaseT Fail. Connector issue. | Check RJ45 crimp. Test HDBaseT receiver chip. | Test Port |
| Start | System | Blinking Red. Diagnostics code. | Count blinks (e.g., 4 blinks = Fan, 2 blinks = Temp). | Read Code |
| Audio | Board | No Sound. Speaker/Amp fail. | Check menu settings. Repair internal amp board. | Fix Audio |
Epson EB-L / EB-G Series
Platform: 3LCD Laser| Code / LED | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Auto Iris | All | Cinema Filter Error. Grinding noise on startup. | Gear mechanism stripped or stepper motor seized. Rebuild Iris assy. | Fix Iris |
| Image | 3LCD | Yellow Discoloration. Blue polarizer failure. | Replace organic Blue Polarizer or Integrator lens. Clean optical path. | New Pol |
| Temp | Laser | Laser Bank Temp. Intake restriction. | Replace electrostatic filter. Check laser bank heat sink paste. | Thermal Svc |
| Error 04 | EB-L | Fan Speed Error. Cooling fan lock. | Check specific fan connector. Replace mag-lev fan unit. | Replace Fan |
| Ballast | Lamp | Lamp Fail (Red). Ignition timeout. | Replace lamp ballast unit. Check AC input rails. | Test Ballast |
| Focus | Optics | Convergence Off. Panel alignment drift. | Perform digital panel alignment. Check prism block mounting. | Align LCD |
| HDMI | Input | Signal Drop. Port damage. | Reflow HDMI connector pins. Replace Mainboard if traces burned. | Repair PCB |
| Pixel | Panel | Stuck Pixel (Color). LCD Panel defect. | Replace specific LCD panel (Red, Green, or Blue) on prism block. | Swap Panel |
| Power | PSU | Dead Set. No lights. | Check mains fuse. Diagnose SMPS primary side MOSFETs. | Repair PSU |
| Lens | Mech | Lens Shift Stuck. Motor driver fail. | Test lens motors. Replace motor driver IC on sub-board. | Fix Motor |
NEC / Sharp (NC & PA Series)
| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Status 6 | NC1200 | Fan Error. 6 Blinks on Status LED. | Check fan rotation. Inspect fan power harness for continuity. | Order Fan |
| Status 4 | NC | Temperature Error. Overheating. | Vacuum filters. Check thermal sensor (NTC) resistance. | Clean Unit |
| System | Cinema | Marriage Error. Security loop open. | Secure all service doors. Replace ICP battery. Re-marry via DCC. | Reset Code |
| Ignition | Xenon | Lamp Fail (Cyclic). 3 retries then stop. | Replace Lamp House. Inspect HV contact springs for arcing. | Check HV |
| Image | DLP | Flicker. Arc instability. | Run lamp calibration. Check rectifier DC output ripple. | Test Power |
| DMD | NC | Dead Pixels. DMD chip failure. | Replace TI DLP Cinema Chip. Clean thermal interface. | New DMD |
| Cooling | Laser | Pump Error. Liquid cooling flow low. | Check reservoir level. Replace circulation pump. | Pump Svc |
| Logic | PA | Formatter Fail. Vertical bars on image. | Reseat formatter board. Check FPGA solder joints. | Reflow |
| Lens | Install | Lens Cal Fail. Homing error. | Clean lens contacts. Replace lens motor sensor. | Calibrate |
| Power | All | No Power. Fuse blown or AC input fail. | Check PFC (Power Factor Correction) circuit on PSU. | Diagnose |
Optoma Home Cinema (DLP)
Platform: 1-Chip DLP / Laser UST| LED Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp Red | HD/UHD | Lamp Driver Fail. Bulb exploded or Ballast dead. | Clean glass debris. Replace Lamp. Test Ballast output (380V strike). | New Lamp |
| Temp Red | All | Fan Lock. Cooling fan obstruction. | Check Blower Fan for dust seizure. Replace fan if RPM signal missing. | Order Fan |
| Image | DLP | White/Black Dots. Starfield effect. | DMD Chip Micromirror failure. Replace TI DLP Chip (0.47" or 0.65"). | Swap DMD |
| Noise | HD Series | Whirring/Buzzing. Color Wheel bearing. | Replace Color Wheel assembly. Calibrate Index delay. | Fix Wheel |
| Start | UHD | Blue LED Flash. Mainboard boot fail. | Check Mainboard capacitors. Reflow DDP scaler chip BGA. | Repair PCB |
| Laser | CinemaX | Dim Image / Flicker. Laser bank degradation. | Check Laser Driver PWM. Clean phosphor wheel. (Cannot replace just bulb). | Laser Svc |
| Color | DLP | Flickering Colors. Index sensor dirty. | Clean Color Wheel optical sensor. Ensure timing mark is reflective. | Clean Sens |
| Lens | UST | Focus Blur. UST Mirror misalignment. | Mechanical realignment of internal concave mirror. Secure mount. | Align UST |
| HDMI | UHD | Searching Signal. Port failure. | Replace HDMI 2.0 receiver chip. Repair bent pins. | Fix Port |
| Iris | Dynamic | Grinding Sound. Iris gear stripped. | Disable Dynamic Black in menu. Replace Iris mechanism. | Disable |
BenQ CinePrime / 4K
Platform: 4K XPR / 1080p DLP| LED Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp Red | W-Series | Lamp Indicator. Bulb hours or ignition fail. | Replace lamp. If new lamp fails, check Ballast Optocoupler. | New Bulb |
| Temp Red | TK850 | Thermal Shutdown. Fan 1 (Blower) stop. | Check Fan 1 voltage. Clean intake mesh. | Check Fan |
| Noise | 4K XPR | Buzzing (4K Shift). Actuator noise. | XPR Actuator vibration. Tighten mounting. Replace XPR glass if cracked. | Fix 4K |
| Image | DLP | Dead Pixels (White/Black). DMD Chip fail. | Replace DMD (Usually 0.47" 4K or 0.65" 1080p). Apply new thermal pad. | Repl. Chip |
| Color | W2000 | Shattered Wheel. Loud pop, then noise. | Vacuum glass fragments. Replace Color Wheel. | Vac & Fix |
| Power | All | Dead / No Lights. PSU Primary side. | Check T6.3A Fuse. Inspect Bridge Rectifier and TOP switch IC. | Repair PSU |
| Iris | W5700 | Iris Error. Mechanism stuck. | Clean Iris leaves. Replace stepper motor. Update Firmware. | Svc Iris |
| Focus | Optics | Blurry Corner. Lens element loose. | Disassemble lens barrel. Re-seat elements. Check heat damage. | Align Lens |
| HDMI | Input | EDID Error. PC sees generic monitor. | Re-flash EDID chip on input board. | Flash EDID |
| 3D | DLP Link | No Sync. Emitter fail. | Check DLP Link setting in menu. Test photodiode on mainboard. | Test 3D |
JVC D-ILA (N/NZ/X Series)
Platform: LCoS (D-ILA) / Laser| Code / LED | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| 3 Blinks | Lamp | Ballast Protect. Lamp circuit failure. | Replace Lamp. If persists, repair Ballast DC-DC converter. | Check Lamp |
| 2 Blinks | All | Temp Warning. Sensor overheat. | Clean rear filter. Check exhaust fan rpm. | Clean Unit |
| Image | D-ILA | Purple/Yellow Line. Panel/Ribbon bond. | Reseat D-ILA ribbon cable. Replace Optical Block if bonded fail. | Check Conn |
| Gamma | X-Series | Gamma Drift. Milky blacks / Pink cast. | Run JVC Autocal software with Spyder sensor. Update Firmware. | Autocal |
| Board | DD Board | Blue Image / No Menu. Digital Driver fail. | Replace/Repair DD Board. Common on X30/X35 series. | Repair DD |
| Iris | Mech | Lens Aperture Stuck. Mechanical jam. | Disassemble lens assembly. Re-seat iris leaves. | Rebuild Iris |
| HDMI | Input | Long Cable Sync. Handshake fail. | HDMI voltage booster install. Repair internal HDMI equalizer. | Boost Signal |
| Noise | E-Shift | Buzzing (4K). E-Shift glass vibration. | Secure E-Shift actuator. Replace glass element if rattling. | Silence |
| Laser | NZ Series | Dimming / LD Fail. Laser Diode drop. | Check LD Driver board. Inspect Phosphor wheel condition. | Check LD |
| Lens | Memory | Position Drift. Lens memory error. | Replace lens position encoders. Update motor firmware. | Fix Memory |
ViewSonic (PG / LS / M Series)
Platform: DLP Lamp / Laser / LED| LED Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Temp Red | PG700 | Overheat Shutdown. Fan failure or blockage. | Check Blower Fan RPM. Clean intake mesh. | Repl. Fan |
| Lamp Red | PJD | Lamp Ignition Fail. Bulb or Ballast. | Replace Lamp. If new lamp fails, check Ballast HV output. | Test HV |
| Image | DLP | White Dots (Starfield). DMD Chip failure. | Replace TI DLP Chip (0.55" / 0.65"). Apply thermal paste. | New DMD |
| Color | LS Laser | Yellow Tint. Phosphor wheel burn. | Inspect Phosphor Wheel coating. Realign laser bank. | Check Wheel |
| Power | M-Series | No Power / Charge. DC Jack damage. | Resolder DC-IN jack on mainboard. Replace power adapter. | Fix Jack |
| Noise | DLP | Buzzing / Grinding. Color Wheel bearing. | Replace Color Wheel assembly. Calibrate Index timing. | Swap CW |
| Input | HDMI | No Signal. HDMI Port loose. | Reflow HDMI pins. Check scaler chip on mainboard. | Solder Port |
| Fan | PX700 | Fan Lock Error. Tacho signal missing. | Clean fan connector. Replace specific locked fan. | Check Fans |
| Lens | LS800 | Focus Drift. Heat expansion. | Secure lens barrel. Check optical block mounting. | Align Lens |
| System | Smart | Boot Loop. Android OS corrupt. | Perform hard reset via button combo. Re-flash firmware. | Reset OS |
Vivitek (Large Venue & Portable)
Platform: DLP / Laser| LED Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Lamp+Temp | D-Series | Color Wheel Fail. Index sensor error. | Clean CW sensor. Replace Color Wheel if shattered. | Fix Wheel |
| Power | DU Laser | No Start. Laser Driver interlock. | Check service door switches. Test Laser Driver voltage. | Check Safety |
| Image | DLP | Flickering Image. Ballast instability. | Replace Lamp Ballast. Check AC ripple current. | New Ballast |
| LED | Qumi | Red LED Only. Mainboard power rail fail. | Repair DC-DC converter on mainboard. Check battery (Qumi). | Repair PCB |
| Temp | Large Venue | Fan Error. Exhaust fan stalled. | Replace high-speed exhaust fan. Clear vents. | Replace Fan |
| Focus | DU8090 | Uneven Focus. Lens mount sag. | Adjust lens mount tension. Check for impact damage. | Align Mount |
| Signal | HDBaseT | HDBaseT No Sync. Chip failure. | Reflow/Replace HDBaseT receiver chip. | Fix HDBT |
| Pixel | DLP | Stuck Mirror. DMD failure. | Replace DMD Chip. Clean light tunnel entry. | Swap DMD |
| Audio | Portable | Speaker Crackle. Amp/Speaker blown. | Replace internal speaker modules. | Fix Audio |
| Lens | Install | Shift Motor Grind. Gear teeth broken. | Replace lens shift motor assembly. | Repair Mech |
Eiki (Legacy LC / EIP)
Platform: 3LCD / DLP| LED Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Filter | LC-Series | Filter Warning (Flash). Clogged air path. | Replace cartridge filter. Reset timer. Check airflow. | New Filter |
| Image | 3LCD | Yellow/Pink Blob. Polarizer burn (Organic). | Replace degraded polarizers. Clean prism block faces. | Rebuild Optic |
| Lamp | EIP-Series | Lamp Won't Strike. Ballast or Bulb. | Check lamp age. Test Ballast high voltage output. | Test Ballast |
| Image | 3LCD | Vertical Lines. Panel Ribbon Bond. | Reseat LCD ribbon cables. Replace Prism Block if bonded fail. | Check LCD |
| Power | All | No Power. PSU Capacitor fail (Age). | Replace electrolytic capacitors on Power Board. | Recap PSU |
| Iris | LC-HD | Auto Iris Noise. Gear lubrication dry. | Clean and lubricate Iris gears. Replace belt. | Lube Gears |
| Lens | Install | Lens Release Jam. Mechanism bent. | Repair lens lock mechanism. | Fix Mount |
| Temp | DLP | Temp Light. Thermal sensor drift. | Replace NTC thermal sensors. Clean fans. | Repl. Sensor |
| Signal | VGA | Pink Image (VGA). Bent pins / solder crack. | Reflow VGA port. Check RGB input path. | Repair VGA |
| Laser | EK-800 | Laser Fail. Bank driver error. | Check laser driver board. Inspect phosphor wheel. | Check Laser |
Samsung (LSP / Freestyle)
Platform: Laser UST / LED| Code / Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Fan | LSP9T | Loud Fan Noise. Bearing fail / Dust. | Replace internal blower fans. Clean air channels. | New Fan |
| Focus | Freestyle | Auto Focus Fail. Sensor / Motor error. | Clean ToF sensor. Replace focus motor assembly. | Fix Focus |
| Image | DLP | White Dots. DMD Chip failure. | Replace DMD Chip. Check thermal pad integrity. | Swap DMD |
| Power | LSP7T | No Power. Internal PSU dead. | Repair/Replace internal Power Supply Unit. | Repair PSU |
| System | Tizen | Apps Crashing. Smart OS storage error. | Factory reset. Re-flash NAND storage if corrupt. | Reset OS |
| Temp | Freestyle | Overheating. Airflow blockage. | Clean intake. Verify internal fan operation. | Clean Unit |
| Image | UST | Curved Image top. Mirror misalignment. | Mechanical adjustment of internal UST mirror. | Align UST |
| Conn | All | Remote Not Working. Bluetooth module fail. | Replace internal BT/Wi-Fi module. Re-pair remote. | Fix BT |
| Color | Laser | Red/Green Tint. Laser balance drift. | Calibrate RGB laser output current on driver board. | Calibrate |
| HDMI | LSP | ARC/eARC Fail. HDMI handshake issue. | Update Firmware. Check HDMI control chip. | Check Chip |
LG CineBeam (HU / HF / BU)
Platform: Laser / LED DLP| Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Image | CineBeam | White Pixels. DMD Chip failure. | Replace DMD Chip. Clean optical chamber. | New DMD |
| Mirror | Portable | Mirror Floppy. Damping hinge broken. | Replace mirror hinge assembly on PH/PF series. | Fix Hinge |
| Power | All | Dead Set. External/Internal PSU. | Test Adapter. Repair internal power board (Mosfets). | Repair PSU |
| Magic | Remote | Cursor Drift / No Pair. RF Module. | Replace internal RF/Bluetooth board. | Fix Module |
| Noise | 4K XPR | Buzzing Sound. 4K Actuator vibration. | Secure XPR actuator. Replace glass if rattled loose. | Silence XPR |
| Color | HU810 | Green Cast. Laser phosphor sync. | Check Phosphor Wheel index sensor. Adjust timing. | Check Wheel |
| Focus | HU80 | Focus Motor Stuck. Gear jam. | Clean lens gears. Replace stepper motor. | Fix Motor |
| Joystick | Control | Button Not Working. Joystick switch fail. | Replace Joystick control PCB assembly. | Repl. Switch |
| HDMI | Input | HDMI 2.1 Dropout. Bandwidth fail. | Check input board capacitors. Reflow port. | Repair PCB |
| Temp | Laser | Overheat. Heat pipe failure. | Inspect heat sink assembly. Re-paste laser bank. | Thermal Svc |
Xgimi (Horizon / Halo / Aura)
Platform: LED / Laser DLP| Status | Platform | Description / Symptom | Resolution Pathway | Service Action |
|---|---|---|---|---|
| Focus | Horizon | Auto Focus Fail. ToF sensor dirty/dead. | Clean front sensor array. Replace AF camera module. | Fix Camera |
| Image | DLP | Dead Pixels. DMD Chip failure. | Replace 0.47" (Horizon) or 0.33" (Halo) DMD Chip. | New DMD |
| Start | Android | Stuck on Logo. Boot loop. | Force firmware update via USB. Replace Mainboard eMMC. | Flash OS |
| Fan | Halo | Fan Error. Portable fan blocked. | Clean internal dust. Replace ultra-slim blower fan. | Order Fan |
| Power | Halo/MoGo | Battery Not Charging. BMS failure. | Replace internal battery pack or charging circuit. | New Battery |
| Lens | Pro | Glass Scratch/Burn. Outer lens damage. | Replace front lens element group. | Fix Lens |
| Keystone | Auto | Auto Keystone Fail. Gyro sensor error. | Calibrate Gyro. Replace motion sensor module. | Calibrate |
| Audio | HK | Harman Kardon Buzz. Speaker blown. | Replace internal speaker drivers. | Fix Audio |
| HDMI | Aura | No Signal / Sparkles. Port soldering. | Reflow HDMI ports. Check scaler IC. | Repair PCB |
| Temp | Aura | Overheat Shutdown. Laser cooling. | Clean heat sink. Check laser thermal paste. | Clean Unit |
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